Technical Account Manager at Trace3

Trace3

Houston, TX·7h ago

ManagerFull-time

Salary Range

$115,600 - $156,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Technical Account Manager to join our team at Trace3. This role will serve as a technical liaison between our pre-sales engineering and sales teams and customer technical stakeholders. The TAM will be involved in the entire sales cycle, helping clients identify the products and solutions that best meet their needs.

Key Responsibilities

→Provide a communication conduit from customer technical stakeholders to internal engineering team
→Engage internal engineering team with new opportunities and issue resolution situations
→Develop rapport with technical stakeholders to expand relationships and identify new opportunities
→Present new enhancements and technologies through onsite or WebEx presentations
→Document and update sold products in major accounts
→Assist in developing requirements and diagram information within project proposals
→Coordinate implementation with customer and internal engineering team
→Ensure customer satisfaction with communication and support

Requirements

✓Bachelor’s degree preferred
✓Minimum of 5 years of relevant sales experience in a technology environment
✓Excellent understanding of business environments and IT operations in enterprise corporations
✓Proven success in technical solution selling
✓Strong financial and business acumen
✓Excellent oral, written communication, and presentation skills
✓Highly organized with excellent time management skills
✓Ability to approach customer and sales requests with a proactive and consultative manner
✓Motivated self-starter who loves solving challenging problems