Revenue Operations Analyst at Trm Labs

BUILD A SAFER WORLD. TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. ABOUT THE ROLE We are seeking a Revenue Operations Analyst to expand RevOps’ execution capacity across automation, systems integration, and analytics. This is a hands-on builder role focused on shipping production-grade workflows that reduce manual CRM burden, improve GTM data reliability, and increase seller productivity as we scale. In this role, you will combine process automation (workflow orchestration and scripting), deep GTM tech stack fluency (CRM and adjacent tools), and data analysis (SQL + dashboards) to help teams move faster with cleaner, more trustworthy revenue operations. RESPONSIBILITIES - Workflow Automation: Identify manual GTM processes and build production-grade automation workflows (e.g., n8n, Python, custom scripts) that scale. - AI & Systems Integration: Support AI-powered workflows and cross-system integrations across Salesforce, enrichment tools, forecasting systems, and CS platforms (APIs, webhooks, and modern integration patterns). - Tool Optimization: Improve performance and configuration of core GTM systems, including Salesforce, BoostUp, Nue (CPQ), Groove, and related tooling. - Reporting & Data Reliability: Strengthen forecast hygiene, CRM data integrity, and reporting accuracy to enable real-time GTM visibility. - Rapid Experimentation: Partner with SDR and Sales leadership to scope, ship, and iterate on outbound automation experiments quickly. - Cross-Functional Collaboration: Work closely with SDR, Sales, Customer Success, and RevOps stakeholders to implement scalable process improvements. QUALIFICATIONS - 2+ years of experience in Revenue Operations, Sales Operations, or a similar GTM systems role. - Process automation expertise: Experience with tools like n8n, Python, and/or custom scripting, including building and maintaining scalable workflows. - Tech stack knowledge: Hands-on experience with GTM platforms such as Salesforce, HubSpot, Pipedrive, Apollo, Clay, and similar tools. - Integration fluency: Strong understanding of cross-system integrations (APIs, auth, webhooks, data sync patterns, and modern orchestration approaches such as MCP servers). - Data analysis strength: Proficiency with SQL, plus experience building dashboards and reporting in tools like Metabase, Looker, Power BI, or Tableau. - Ability to translate data into operational insights and clear recommendations. - Comfortable operating independently in a fast-paced, high-ownership environment. About the Team: - The RevOps team is truly remote! We practice async communication and collaboration through various methods such as slack channels and documentation (Notion, etc.). It's important to note that the primary method for communication for this role with all relevant stakeholders will be through slack (text, voice notes and video messages across DMs and various channels).  Additionally, RevOps is involved in a variety of live recurring meetings throughout the week (~8 hours). A few times a year we'll come together in-person to collaborate, with an opportunity to engage in-person more often if you're near a hub. - As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 11am - 5pm EST for meetings and collaboration. All team members, regardless of location must have at least 6 hour overlap with EST business hours. Learn about TRM Speed in this position: - Process Automation Implementation: When sales reps experience bottlenecks due to inefficient lead assignment, the Revenue Operations Analyst must quickly identify automation solutions (e.g., Salesforce workflow rules or Zapier integrations) to streamline processes and ensure smooth operations. - Real-Time Reporting & Insights for Sales Performance: If a sales leader requests urgent pipeline visibility before an executive meeting, the analyst must rapidly pull and validate data, build an actionable dashboard, and ensure accurate insights are available in a short timeframe. - Data Integrity & Issue Resolution: If a data sync error in Salesforce results in missing or duplicated leads, the analyst must quickly diagnose the issue, correct the data, and prevent revenue-impacting delays for sales and customer success teams. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly as we experiment and iterate - Work that often requires operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like [Upgrade to PRO to see link] AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy [Upgrade to PRO to see link] Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form [Upgrade to PRO to see link] No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form [Upgrade to PRO to see link] RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. 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