Loading...
SeniorFull-timePythonAWSCI/CDGit
Salary Range
$33,150 - $44,850 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Site Reliability Operations (SRO) team ensures 24/7 stability of the internal IT infrastructure and mission-critical backend systems. This role focuses on monitoring, coordinating, and restoring operations during incidents in a high-stakes, regulated financial services environment.
Key Responsibilities
- →Lead incident response as Incident Commander, coordinating teams, communications, and service restoration
- →Produce executive-level incident reports, run RCAs, and drive continuous improvement
- →Monitor and improve observability using tools like AWS CloudWatch and New Relic
- →Provide hands-on system support across Linux and Windows environments
- →Manage and execute deployments via Jenkins, GitLab, or similar CI/CD platforms
- →Own infrastructure initiatives such as migrations, upgrades, and process improvements
- →Enforce change management and risk assessment for production changes
- →Maintain documentation and SOPs, acting as a key liaison between engineering teams and external vendors
- →Participate in on-call rotation with critical incident call-ins between 6:00 PM and 6:00 AM PT
Requirements
- ✓5+ years of experience in Windows and Linux environments with proven troubleshooting capabilities
- ✓Strong knowledge of monitoring tools like AWS CloudWatch, New Relic, Nagios, SumoLogic
- ✓Practical experience with CI/CD tools (Jenkins, GitLab) and backup tools (CommVault, AWS Backup)
- ✓Strong scripting skills in PowerShell, Python, or equivalent
- ✓Outstanding communication skills, especially under pressure, including executive reporting
- ✓Experience in high-paced environments and with on-call support models
- ✓Autonomous and proactive attitude; capable of managing complex tasks independently
Free to sign up. Takes 30 seconds.
