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Mid LevelFull-timeGit
Salary Range
₱530,000 - ₱900,000 /year
About the Role
We are looking for a Project Operations Analyst to join our Project Operations team within the Digital PMO at TTEC Digital. This is a telecommuting opportunity where you will support our Digital project delivery teams and interact with various departments.
Key Responsibilities
- →Perform project setup and review tasks in the Enterprise Professional Services Automation (PSA) tool
- →Perform project close out tasks in the Enterprise PSA tool
- →Interact regularly with project and delivery resource managers
- →Perform resource assignment tasks in the Enterprise PSA tool
- →Participate in meetings to identify project scheduling gaps
- →Coordinate project administration with the Finance/Accounting team
- →Understand Avtex procedures to make decisions regarding exceptions
- →Generate various reports for project management decisions
- →Verify department compliance to project process and required system updates
- →Perform PSA System Administration duties as assigned
- →Serve as company resource for the time & expense reporting system
- →Update documentation describing current PSA processes
- →Take on administration of systems managed by the PMO team
Requirements
- ✓1 – 2 years of related experience
- ✓College degree or equivalent work experience
- ✓Good written and verbal communication skills
- ✓Knowledge of Microsoft Suite, especially Excel
- ✓Quick to learn department processes and systems
- ✓Ability to exercise judgment within assigned procedures
- ✓Ability to build strong internal/external working relationships
- ✓Demonstrate understanding of assigned processes and data
- ✓Ability to identify information needed to drive decision-making
- ✓Attention to detail and thoroughness
- ✓Ability to adapt quickly to changing technology
- ✓Self-directed, consistent, and reliable
- ✓Team player, strong collaborator
- ✓Good time management skills
- ✓Good organizational and planning skills
