Account Manager - Strategic Accounts (USA Remote) at TurnitinLLC

TurnitinLLC

Dallas, TX, us·3d ago

SeniorFull-time

Salary Range

$66,300 - $89,700 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

Turnitin is seeking an Account Manager to join our NOA Higher Ed Strategic Sales Team. This individual will play a lead role in managing high-profile system-wide institutions in the Higher Ed space, focusing on ensuring high retention, satisfaction, and growth.

Key Responsibilities

→Develop open and effective channels of communication with each named account to drive constant discovery and customer alignment, and maintain account health.
→Nurture and develop strong relationships with C-level execs and key stakeholders across each system and institution.
→Collaborate internally with a dedicated Customer Success Manager to execute territory plans resulting in increased customer support, retention, and sales expansion opportunities.
→Manage quarterly onsite business and roadmap reviews with key clients.
→Coordinate complex renewal cycles and contract amendments with multiple stakeholders and multiple solutions.
→Work closely with internal teams (Orders, Contracts, Solutions Engineers, Product Management, etc.) to close all opportunities on schedule.
→Maintain and update Salesforce daily with pertinent opportunity information to support accurate forecasting, at-risk account intervention, etc.