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SeniorFull-timeAI
Salary Range
$20,664 - $27,956 /year
This salary is estimated based on similar roles. The actual salary may vary.
Responsibilities and Duties:
• Design end-to-end online learning experiences that focus on product functionality, best practices, and change management to drive customer product adoption, self-sufficiency, renewal, and long-term success.
• Apply strong instructional design principles and scalable development practices to create engaging, high-quality educational content using an iterative, rapid development approach.
• Leverage modern eLearning authoring and multimedia tools (e.g., Descript, Articulate 360, Rise, Storyline, Camtasia) to design and develop engaging, interactive learning experiences for customers.
• Explore and leverage emerging technologies, including AI-powered tools, to enhance instructional design, streamline development workflows, and improve the scalability and efficiency of learning experiences.
• Develop performance-based assessments that align with learning objectives and effectively measure learner understanding and skill application.
• Ensure learning assets meet established quality, consistency, and design standards across all Customer Education content.
• Own the end-to-end instructional design process, from needs analysis and design through development, review, and delivery.
• Manage multiple projects and priorities simultaneously, using strong project management and organizational skills to meet target timelines in a fast-paced, evolving environment.
• Collaborate closely with cross-functional teams (Product, Customer Experience, Customer Success, Customer Onboarding and Product Marketing) to stay informed about product functionality, releases, workflows, and best practices to ensure learning content remains accurate and relevant.
• Develop a deep understanding of customer personas and use cases, translating customer challenges into effective learning solutions that improve product adoption and user success.
• Analyze learner engagement data, feedback, and learning effectiveness metrics to continuously improve educational content and learning experiences.
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About TurnitinLLC
TurnitinLLC is a leading technology company specializing in academic integrity and educational assessment solutions. Headquartered in the United States, the company has been at the forefront of digital education tools since its inception, providing innovative platforms to support educators and students in higher education and K-12 settings. TurnitinLLC leverages advanced technology to address challenges in plagiarism detection, feedback, and writing improvement, helping institutions maintain academic standards and foster student learning. The company’s flagship products include plagiarism detection software, digital grading tools, and originality checkers, all designed to streamline the assessment process and promote ethical scholarship. Key features such as AI-driven feedback, customizable rubrics, and integration with learning management systems make TurnitinLLC’s solutions highly adaptable to diverse educational environments. These tools primarily serve educators, academic institutions, and students, offering a comprehensive approach to evaluating written work while encouraging originality and skill development. TurnitinLLC has established itself as a trusted name in the educational technology sector, with a global presence and partnerships with thousands of institutions worldwide. The company’s commitment to innovation and academic integrity has earned it numerous accolades and a reputation for reliability. By continuously refining its technology to meet evolving educational needs, TurnitinLLC remains a pivotal resource for educators seeking to enhance learning outcomes and uphold the highest standards of academic honesty.
