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SeniorFull-timeAI
Salary Range
$53,869 - $72,881 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Program Manager, Talent Management to join Twilio's team. This role is responsible for the end-to-end execution and operational excellence of the company’s performance management programs, ensuring processes are delivered on time and effectively enabled.
Key Responsibilities
- →Lead the end-to-end delivery of the annual performance cycle, including feedback moments, reviews, calibration support, and downstream handoffs.
- →Develop and manage detailed project plans, timelines, dependencies, and risk mitigation strategies to ensure flawless execution.
- →Partner closely with HR Business Partners to ensure they are fully prepared to guide leaders and managers through performance cycles.
- →Design and execute clear, audience-specific communications for employees, managers, and HRBPs.
- →Act as the primary performance program partner to the Workday team, translating program requirements into system configuration, testing, and launch plans.
- →Apply structured change management practices to support adoption of performance updates and process improvements.
- →Track and report on program status, risks, adoption, and outcomes to Talent leadership and senior stakeholders.
Requirements
- ✓7–10 years of experience in performance management, talent management, HR operations, or program management.
- ✓Proven experience delivering enterprise-scale people programs in partnership with HR Business Partners.
- ✓Strong program and project management skills, including stakeholder alignment and risk management.
- ✓Experience developing HRBP and manager-facing enablement and communications.
- ✓Hands-on experience partnering with HR technology teams, including Workday or similar HCM platforms.
Benefits
- ★Competitive salary and target bonus percentage of 15%
- ★Generous time off and ample parental and wellness leave
- ★Healthcare and retirement savings program
- ★Additional compensation and benefits including incentive programs, commissions, equity grants, and paid time off.
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