Senior Sales Operations Analyst at Udemy

About the Role

We are looking for a Sales Operations Analyst to join our Global Sales Operations team at Udemy. This role involves optimizing sales operations, managing Salesforce CRM, and implementing data-driven solutions to drive efficiency and revenue growth.

Key Responsibilities

• →Optimize and manage the use of Salesforce.com as the CRM platform for field teams globally
• →Focus on process and continuous improvement of core forecasting initiatives through automation
• →Optimize existing dashboards and reports to support sales teams and cross-functional teams
• →Support analytical modeling for enhanced decision making and business performance analysis
• →Build models to analyze, report, and present sales and operational data
• →Analyze and report regional and segment performance to identify revenue growth levers
• →Perform advanced analysis activities and communicate core operational metrics
• →Create operational templates and processes for standardized reporting
• →Work with regional sales operations teams to develop solutions for financial and operational goals
• →Generate recommendations through ad hoc data retrieval and analysis
• →Establish yourself as a cross-functional resource to design and implement business processes