Loading...
Product Manager - Lifecycle Customer at UtilityWarehouse1
UtilityWarehouse1London, England, gb·6h ago
SeniorFull-time
Salary Range
$99,450 - $134,550 /year
This salary is estimated based on similar roles. The actual salary may vary.
We deliver progress. What you’ll do and how you will make an impact.
As the Product Manager for Lifecycle within the Customer Propositions pillar , you will be responsible for maximising Customer Lifetime Value (CLTV) for existing customers. 
Your responsibilities will include:
 
• Proposition Development: Identify and launch targeted incentives (e.g., broadband offers in stop-sell areas) to deepen customer relationships.
• Journey Optimisation: Own and refine in-life sales journeys, such as home-move processes, to ensure high conversion and seamless user experiences.
• Churn Mitigation: Develop triggers and messaging that demonstrate the tangible benefits of multi-service ownership (e.g., energy price impacts) to prevent service cancellations.
• Stakeholder Collaboration: Build strong, co-creative partnerships with Marketing, Sales, and Ops teams to align backlogs with channel-specific needs and pains.
• Commercial Prioritisation: Utilize a value-based framework (LTV, net profit, service counts) to make defensible, data-driven decisions on product direction.
Free to sign up. Takes 30 seconds.
About UtilityWarehouse1
UtilityWarehouse1 is a company specializing in providing essential utility services to residential and business customers, operating within the energy and telecommunications sector. The name suggests a focus on consolidating multiple utility offerings, such as electricity, gas, broadband, and mobile services, under one platform. While the exact founding date and location are not explicitly stated, the company’s name and domain imply a commitment to delivering comprehensive utility solutions, likely catering to customers seeking convenience and cost efficiency in managing their essential services. The company’s main products and services include bundled utility packages designed to simplify billing and reduce overhead costs for consumers and businesses alike. Key features may include competitive pricing, customer support, and the ability to manage multiple services through a single account. UtilityWarehouse1 targets households and small to medium-sized enterprises that prioritize reliability, affordability, and ease of use when selecting utility providers. By offering integrated solutions, the company aims to streamline the process of sourcing and maintaining essential services. Notable achievements for UtilityWarehouse1 may include partnerships with major utility providers or the implementation of innovative customer management systems that enhance service delivery. Its market position is likely built on the value proposition of consolidating services, which appeals to customers looking to reduce complexity and expenses. The company’s unique value lies in its ability to provide a one-stop solution for utilities, fostering long-term customer relationships through transparency and efficiency.
