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SeniorFull-timeAzure
Salary Range
$59,670 - $80,730 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are currently looking  IT Helpdesk Support Engineer our Qatar operations.
Required Skills and Qualifications
• Bachelor’s degree in Computer Science, or a related field
• Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
• Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician
• Effective communication skills in both written and verbal forms
• Mandatory: Fluent Arabic & English speakerKey Responsibilities
• Serving as the first point of contact for customers seeking technical assistance over the phone or email.
• support users on a functional level, by offering guidance on how to use systems and equipment.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions.
• Performing on-site installations and support.
• Install and configure Windows and other desktop software.
• Configure and manage connectivity and storage
• Maintain Windows
• Protect devices and data
• Deploy Windows client
• Manage identity and access by creating and maintaining AD users.Joining time frame: 2 weeks (maximum 1 month)
 
 
 
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About VAMSystems
VAMSystems is a technology company specializing in the development and implementation of advanced software solutions for the energy and utilities sector. Headquartered in the United States, the company has established itself as a key player in providing innovative tools to enhance operational efficiency and asset management within the industry. Since its inception, VAMSystems has focused on leveraging cutting-edge technology to address the complex challenges faced by energy providers, utilities, and industrial clients, ensuring reliable and sustainable operations. The company offers a comprehensive suite of products and services, including asset management software, outage management systems, and smart grid solutions, all designed to optimize performance and reduce downtime. Key features of their offerings include real-time data analytics, predictive maintenance capabilities, and seamless integration with existing infrastructure. VAMSystems primarily targets utilities, energy distributors, and industrial organizations that require robust, scalable solutions to manage their assets and operations effectively. Their solutions are tailored to meet the specific needs of these clients, ensuring compliance with industry standards and regulatory requirements. VAMSystems has achieved significant recognition for its innovative approach and technical expertise, positioning itself as a trusted partner in the energy sector. The company’s solutions have been implemented by numerous leading organizations, helping them achieve greater efficiency, reliability, and cost savings. What sets VAMSystems apart is its commitment to delivering customized, future-ready solutions that adapt to the evolving demands of the energy industry, making it a preferred choice for clients seeking long-term, sustainable technology partnerships.
