Loading...
SeniorFull-timeRustAWSAzureGoAI
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Public Cloud Data Protection Engineer to join Veeam Software, a leader in data resilience and security. This role involves providing technical support and troubleshooting for clients, acting as a technical focal point, and contributing to documentation.
Key Responsibilities
- →Provide technical support and in-depth troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing
- →Act as a technical focal point in relationships with fellow IT professionals
- →Research and troubleshoot customer problems and inquiries
- →Update and work assigned cases in a timely manner
- →Contribute to documentation to build Veeam’s knowledge base
- →Work with technical documentation of all customer interactions accurately and within SLA in our CRM tool
- →Proactively stay up to date with all the latest technologies concerning Veeam’s products and the underlying technologies
Requirements
- ✓Fluent English (reading/writing/speaking)
- ✓Previous troubleshooting/administration experience
- ✓Expertise in Microsoft Azure, Amazon AWS, Google Cloud Platform, Microsoft SQL, Microsoft Windows Server administration, Linux administration, Networking, and Backups
- ✓Ability to quickly learn, understand, and explain technical information
- ✓Ability and desire to take ownership of client issues through resolution
- ✓Excellent time management skills
- ✓Ability to work in a fast-paced environment
Free to sign up. Takes 30 seconds.
