VP - IT Commercial Systems at Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role This leader will be responsible for directing the strategy, technology, and day to day operations of the IT Commercial Systems team that supports Sales, Marketing, and Services at Veeva. The leader will co-own and support the digital transformation strategy for these groups with Veeva’s business unit executives, including the CFO. The leader will manage a team of PMs, BSAs, developers, and systems administrators and report to the CIO. What You'll Do • Create a strong partnership with the executive leaders in sales, marketing, finance, and professional services • Lead the technical side of the enterprise digital transformation program to move Veeva to a new generation of CRM, SFA, and PSA systems custom built on Veeva’s unreleased X platform. Partner closely with product leadership, providing direct feedback on features and functionality • Direct a portfolio of enterprise projects in direct partnership with the business, and contribute to the overall IT enterprise portfolio management process • Set the technology strategy for adding other business entities into the core commercial IT systems • Ensure the business’ vision and digital transformation objectives are collectively considered in establishing the 1-3 year plan for Commercial Systems, negotiating effectively among additional senior stakeholders • Lead a team in establishing a repeatable process for maintenance releases, architecture strategy and changes, sprint planning, environment management, and user support • Set strategy for supporting a worldwide user base that uses a suite of applications built on the Veeva platforms • Serve as a senior advisor to the CIO, assisting with the establishment of the IT strategic objectives • Effectively recruit high quality team members to support Veeva’s growth • Follow industry established process for change and release management for public companies governed by SOX requirements Requirements • Large scale technology transformation leadership experience in sales and marketing • Core understanding of business sales, services, lead generation, and marketing processes, including a solid understanding of demand generation technologies • Successful leadership of various technology projects with accountability to senior business executives • 10+ years of technology management experience • Highly developed written and verbal communication and interpersonal skills • Commitment to excellent customer service • Successful in dealing with both executives and engineers • Must be able to legally work in the US Nice to Have • Good understanding of AI technologies in SDLC process • Enterprise CRM experience • Familiarity with Marketo marketing automation solutions • Solid understanding of data architecture and data science • Understanding of Global Subsidiary processes/challenges Perks & Benefits • Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program Compensation • Base pay: $150,000 - $250,000 • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-Remote #LI-Executive Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [Upgrade to PRO to see contact].