Inside Sales Specialist - Aftermarket at VeoliaEnvironnementSA

VeoliaEnvironnementSA

Woodridge, IL, us·3h ago

Entry LevelFull-timeReact

Salary Range

$36,125 - $48,875 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Aftermarket Specialist to join Veolia, a niche technology brand that designs and develops specialist water purification equipment and services for the life science, research, healthcare, and diagnostic markets. This role is responsible for driving aftermarket revenue growth from the existing installed base of equipment.

Key Responsibilities

→Upsell and prospect customers with and without active service contracts to develop aftermarket revenue opportunities.
→Segment and prioritize customers based on installed base data, usage, lifecycle stage, and revenue potential.
→Identify opportunities for reactivation of dormant accounts.
→Actively sell and upsell consumables, spare parts, service contracts, and preventive maintenance.
→Prepare and follow up on quotations for parts, consumables, and services.
→Conduct proactive outbound calls and written communications to generate pipeline.
→Build long-term customer relationships focused on equipment performance, uptime, and lifecycle value.
→Identify and share leads for systems renewal with the Sales team.
→Leverage CRM, ERP, and installed base databases to identify sales opportunities and prioritize actions.
→Track and analyze key KPIs: contract coverage, renewal rates, labor revenue, consumables & parts revenue, and conversion rates.
→Provide structured reporting and forecasts to management.
→Ensure accuracy and completeness of installed base, contract, and customer data in CRM / ERP systems.
→Work closely with Field Service Engineers, Customer Service, Sales, and Finance to ensure smooth execution of orders and contracts.
→Coordinate service visits when needed to support upsell opportunities.