Enterprise Account Manager (Safety) at Versant3

This role is part of our Youth & Recreational Sports division, which is comprised of technology platforms, such as SportsEngine, GoMotion, TourneyMachine, and TeamUnify that enable athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to keep kids safe. In this role, you will specifically support our SportsEngine platform and enjoy supporting customers and selling, this is the job for you. As a strong team player, you will be responsible for providing unparalleled service to our existing customer base. Specifically, focusing on renewals, product/feature add-ons, increasing customer engagement and securing customer referrals. Read on to learn what you will do to be successful in this role:   • Foster relationships with Enterprise Safety accounts and be a strategic partner for their Risk Management policy • Ensure a strong partnership with the Implementation and NCSI Operations teams to onboard clients. • Partner with marketing and product teams to address specific client needs and deliverables • Hold regular account reviews with your territory and promote adoption of all Safety tools • Be a industry expert in all Safety products and willingness to consult with all Enterprise accounts • Provide consultative feedback/advice to help create the best possible experience for our customers and their entire organization • Continue to gain advanced product/industry knowledge while developing sales skills to better assist customers • Act as a leader within the Account Management division, being open and willing to teach your peers • Ensure that any statement of work (SOW) and service level agreements (SLAs) included in agreements are executed to or above customer expectations. • Foster a team atmosphere - support your teammates and share lessons learned • Maintain accurate daily record of sales activity using Salesforce.com • Meet and/or exceed department metrics and goals • Other duties as assigned