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ManagerFull-timeRustGit
Salary Range
$80,920 - $109,480 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Field Operations Working Student to join Via in Berlin. This role involves overseeing daily operations and serving as the first point of contact for driving personnel, ensuring excellent service for partners and customers.
Key Responsibilities
- →Ensure operational excellence and an incredible experience for customers
- →Oversee daily operations in Berlin, acting as the contact person for driving personnel
- →Prioritize operational issues as the real-time point of contact and implement creative solutions
- →Respond to driver feedback and live customer issues
- →Work collaboratively with an interdisciplinary team to scale operational processes
Requirements
- ✓Fluency in German and English with clear communication skills
- ✓Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work
- ✓Relationship oriented, earning trust through clear communication and follow-through
- ✓Hands-on and proactive, preferring to be in the field and solving problems where they happen
- ✓Tactical and strategic, able to problem-solve issues and think long term
- ✓Mission driven, motivated by expanding access to transportation
- ✓Based in Berlin, ready to be onsite about 3 days a week
Benefits
- ★Urban Sports Club membership
- ★Weekly team lunch and breakfast
- ★Hybrid work and office in Mitte
- ★Vacation days in accordance with legal clerkship program or pro-rated based on 30 days per year for part-time employment
