Strategic Account Manager at Virio

STRATEGIC ACCOUNT MANAGER Location: San Francisco (in-person, in-office, full-time ONLY) Compensation: $280K–$420K total annual compensation ABOUT VIRIO Virio is building the next-generation B2B GTM stack. Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue. We’re growing extremely quickly, added $1M ARR in 30 days, and are onboarding customers faster than we can manage—we are now looking for a Strategic Account Manager to help define and scale Virio’s customer success motion. WHAT YOU’LL DO - Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above - Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders - Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value - Translate business goals into content and GTM strategy for executives and founders - Interview executives and extract insights to shape positioning, messaging, and narratives - Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale - Add final human judgment and polish to ensure content quality, voice, and performance - Ensure customers see consistent progress, outcomes, and ROI through content and distribution - Support renewals and expansions in close partnership with leadership - Act as the connective tissue between customers, Product, and GTM, surfacing insights that shape roadmap and positioning - Manage complex, fast-moving accounts without heavy process or hand-holding - Help refine and scale Virio’s Customer Success and Content playbooks as the company grows WHAT MAKES YOU A GREAT FIT - Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments - Executive presence & communication – Strong, credible communication skills with the ability to engage senior executives - Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments - B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation - Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives - AI-native execution – Comfortable using AI tools to scale workflows and output - Operational organization – Highly organized and detail-oriented with consistent follow-through - Execution-first ownership – Bias toward action with strong ownership over outcomes - Craft-first mindset – Prioritizes quality of execution and operating excellence over years of tenure TRAITS THAT THRIVE AT VIRIO - High agency & proactivity – Takes initiative and moves forward without waiting for perfect process - Startup intensity comfort – Comfortable operating amid real startup chaos and pace - Executive calm & credibility – Calm, clear, and trusted in interactions with senior executives - Low ego & accountability – Takes full ownership and accountability for outcomes - Customer impact motivation – Driven by customer outcomes and long-term relationship building BENEFITS - Competitive total compensation aligned to impact and ownership - Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio - 100 percent paid medical, dental, and vision insurance - 401(k) plan - Monthly wellness and meals stipend ($1k) - Relocation support for San Francisco - Company-wide annual off-sites - Direct access to founders and leadership - High ownership, high trust, and fast career progression alongside world-class client partners - In-person culture with deep collaboration and shared standards This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.