Product Manager, Token Authentication Strategy & eCommerce Programs at Visa

The Token Authentication and eCommerce Programs team is at the forefront of Visa’s innovation responsible for building authentication solutions that reduce fraud and improve approval rates for e-commerce transactions. The team is responsible for defining requirements for new products, new payment initiatives and related services, collaborating with cross functional teams including, but not limited to, Product, Technology, Commercialization, UX Design/Research, Legal, Marketing, Branding, and different Visa Regional teams to build great products at scale and drive adoption. The team leads global tokenization and eCommerce initiatives, spanning strategy development, program design, and execution. This includes defining success metrics, sequencing market rollouts, aligning stakeholders across regions, and ensuring that authentication and enhanced data capabilities are integrated coherently across Visa’s broader eCommerce and identity portfolio. Essential Functions: The candidate will assist in ensuring the success of Token products and eCommerce initiatives within the organization. The candidate will work with designers, architects, engineers and marketing to further scale payment products. The candidate should be able to clearly articulate business requirements, collaborate with internal and external stakeholders and take product features to execution. The ideal candidate has a combination of product management/product strategy experience and familiarity with the payment industry in client-facing roles (e.g., payment processing, payment authentication, card tokenization, and an understanding of roles played by issuers and acquirers). Product manager role: • Define product roadmap and strategy for new products and features. Document business and technical requirements for consumption by internal stakeholders and technology teams. • Own and execute one or more product features, feature sets or initiatives. • Analyze data to provide actionable insights and iterate product capabilities. • Focus on user feedback, metrics and stakeholder feedback. • Collaborate closely with engineering, architecture, UX design, legal and risk teams to ensure scalable, secure, and compliant product delivery • Work closely with cross-functional internal teams including regional stakeholders to get buy-ins for new initiatives and establish feedback loop for building products/services that operate globally with regional nuances. • Define success metrics and KPIs to measure program effectiveness, adoption, and business impact, informing strategic decisions and iteration.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.