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Staff Site Reliability Engineer - Linux, Containers, Kbs, Automation, GenAI at Visa
VisaBengaluru, INDIA, in·6h ago
SeniorFull-timeMachine LearningAPI
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
We seek an experienced IT professional to join us as a Staff Site Reliability Engineer, working in the Product Reliability Engineering function who will:
• Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all Debit applications, products, and services – including debit, prepaid and risk lines of business.
• Perform ongoing/Proactive analysis of various debit authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
• Work under the Guidance of technical subject matter experts and be point of contact for key DPS projects.
• Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
• Contribute towards automating the routine tasks and processes to improve overall efficiency and reduce human errors.
• Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
• Participate in the Major Problem Review discussions, drive the root cause analysis, identify the gaps, and come up with innovative preventive measures.
• Mentor junior team members and foster a culture of continuous improvement in the team through retrospectives and open feedback.
• Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among DPS PRE and DPS Global Operations peers.
• Implement innovative GenAI and machine learning trends to continuously optimize the application reliability and efficiency.  
• Work with observability team to design and implement the modern visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all DPS products.
• Provide on-call support in 12*7 model.   
• Self-motivated, and have excellent interpersonal and communication skills.This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
