Loading...
SeniorFull-time
Salary Range
$16,575 - $22,425 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Vendor Management Consultant in the Global Partner Management organization is responsible for managing the relationship and performance of Business Partner Outsourced contact centers by supporting account and program management, documentation, and business operations and related initiatives for Visa services, including Concierge Services, Card Benefits and Promotions in contact centers across Latin America and other regions as needed.  Candidate will be responsible for supporting the business operational needs for Credit Product Offices. This position requires experience in vendor management, account management, operations support, business requirements development, project management skills and cross-functional teaming. The role will require extensive interaction across multiple cross-functional areas, such as Visa Concierge, Visa Credit Product Office, Sales/Account Management, Compliance, and Legal. This candidate will work closely with the business office/product managers and include being the liaison between vendors and product/program owner, where applicable. This includes escalation support, program administration, program expertise, research and analysis for operational issues, fraud detection and overall program operational performance from a business perspective. The position requires the ability to use prior vendor operations management, account management and program management experience.
Reporting to the Director of Global Partner Management, the ideal candidate achieves project goals by engaging effectively with stakeholders at all levels across Visa, including operations management, technical subject matter experts, business partners, vendors, Visa senior management, and Visa client base. The position will be based at Visa’s offices in Bogota, Colombia.  
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
Free to sign up. Takes 30 seconds.
About Visa
Visa is a global technology company that operates at the forefront of the payments industry, facilitating electronic funds transfers across the world. Founded in 1958 as BankAmericard and evolving into Visa Inc. in 2007, the company has established itself as a cornerstone of modern financial infrastructure. Headquartered in the United States, Visa provides the technological backbone that enables billions of transactions annually, connecting consumers, businesses, banks, and governments in over 200 countries and territories. Its network, VisaNet, is renowned for its security, reliability, and scalability, processing transactions with speed and precision. Visa offers a comprehensive suite of payment solutions, including credit, debit, prepaid, and commercial products, all designed to enhance the way people and businesses transact. Key features of Visa’s services include advanced security protocols such as tokenization and biometric authentication, global acceptance at millions of merchant locations, and innovative digital payment options like contactless and mobile wallet integrations. The company primarily targets consumers seeking convenient and secure payment methods, merchants aiming to streamline operations and reduce fraud, and financial institutions looking to offer competitive payment products. Visa’s solutions are particularly valuable in the retail, hospitality, and e-commerce sectors, where seamless and secure transactions are critical. Visa holds a dominant position in the global payments industry, processing trillions of dollars in transactions each year and setting industry standards for innovation and security. The company’s notable achievements include pioneering the introduction of credit cards, driving the adoption of contactless payments, and leading initiatives to combat fraud and promote financial inclusion. Visa’s unique value proposition lies in its ability to combine a vast, interconnected network with cutting-edge technology, enabling faster, safer, and more inclusive financial transactions worldwide. Its commitment to sustainability and digital transformation further solidifies its role as a leader in shaping the future of payments.
