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ManagerFull-timeRustAWSKubernetesMicroservicesCI/CDGitAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Technical Account Manager to join Vultr, a high-performance cloud infrastructure provider. This role will own the post-sales technical relationship for customers leveraging Vultr's global cloud compute, networking, and storage platforms.
Key Responsibilities
- →Lead onboarding for new CPU customers, including environment setup, architecture validation, and workload migration planning
- →Advise customers on best practices for compute, storage, snapshots, networking, security, HA/DR, and scaling
- →Serve as the primary post-sales technical point of contact for assigned accounts
- →Conduct regular technical reviews and QBRs to track progress, risks, consumption, and upcoming needs
- →Coordinate internal escalations with Support, SRE, Networking, Engineering and Product Management
- →Identify opportunities for customers to adopt additional compute types, storage offerings, networking features, managed databases, and orchestration services
- →Provide structured feedback to Product teams on compute, storage, and networking capabilities
Requirements
- ✓3–5+ years in a TAM, Solutions Architect, Support Engineering, DevOps, or Technical Success role
- ✓Strong knowledge of Linux systems, virtualization, cloud networking (VPC, BGP, Network design), DNS, firewalls, load balancers and compute orchestration
- ✓Experience with containerization, CI/CD pipelines, and observability tooling
- ✓Significant hands on Kubernetes experience
- ✓Ability to translate customer needs into actionable recommendations
- ✓Excellent communication, relationship-building, and executive presentation skills
- ✓Experience with IaaS pricing, billing, and usage optimization is a plus
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