Upsells SDR at Weave

Our Upsells Sales Development Representatives play a critical role in expanding the value our customers get from Weave. This team connects with existing customers to uncover needs, introduce additional products and features, and set demos that deepen long-term partnerships. As an Upsells SDR, you’ll combine relationship-building with consultative conversations—helping customers discover new ways Weave can support their business as they grow. - This position will be in office. - Reports to: Director of Sales Development and Operations WHAT YOU WILL OWN - Proactively reach out to current Weave customers via outbound calls and email to introduce additional products and features. - Identify expansion opportunities by understanding customer goals, usage, and business needs. - Set qualified upsell demos for Account Executives and Product Specialists. - Meet or exceed daily and weekly activity targets, including calls, emails, and demos set. - Maintain accurate and detailed account notes, activities, and outcomes in Salesforce. - Partner closely with Account Executives and Customer teams to align on account strategy and timing. - Share learnings, objections, and successful talk tracks with the team to continuously improve outreach. WHAT YOU WILL NEED TO ACCOMPLISH THE JOB - Strong communication and interpersonal skills with the ability to build rapport quickly. - Interest in starting or growing a career in SaaS sales or account expansion. - Coachability and a positive, growth-oriented mindset. - Comfort having consultative conversations focused on value, not pressure. - Familiarity with CRM tools (Salesforce preferred), but not required. WHAT WILL MAKE US LOVE YOU - You’re curious and customer-focused—you enjoy understanding how businesses operate. - You’re proactive and organized, with strong follow-through. - You’re resilient and adaptable in a fast-paced environment. - You thrive in a collaborative, team-based culture and enjoy partnering cross-functionally. - You’re motivated by helping customers succeed and growing accounts the right way. - You live Weave’s core values: hungry, creative, and caring. At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.