Learning & Development LMS Administrator at Welocalize

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span: ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling. ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking. DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection. RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output. Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data. Job Reference: #LI-JC1 Learning & Development LMS Administrator is a senior learning professional responsible for designing, optimizing, and delivering high-impact training programs that align with business goals. This role ensures learning programs are structured, engaging, and continuously improved using evidence-based adult learning principles. Learning & Development LMS Administrator applies a blended learning approach, integrating high-touch (instructor-led training, coaching, mentorship) and low-touch (self-paced learning, e-learning, AI-assisted training) modalities to drive learner engagement and retention. As a subject matter expert in training design and delivery, collaborates with business stakeholders, squad representatives, and Learning Associates to implement scalable and effective learning solutions. Additionally, they support Learning Partners by sharing best practices, refining training content, and ensuring learning strategies align with company objectives. Please note: This is a remote role with working hours from 5:30 PM to 12:30 AM IST, Monday to Friday. The position follows a 5-day workweek. A night allowance of 300 per working day will be provided in addition to the salary. MAIN DUTIES: • Develop and optimize learning programs that address skill gaps, drive performance improvements, and align with company objectives. • Facilitate training sessions and workshops, ensuring learners are engaged and materials are effectively delivered. • Apply evidence-based adult learning principles and leverage both high-touch and low-touch learning modalities to enhance knowledge retention. • Collaborate with Learning Associates, who assist with content production, training delivery, monitoring, and learner support. • Gather learner feedback and training data to continuously improve learning experiences. • Work closely with business teams, squads, and HR to ensure training programs support workforce development needs. • Refine instructional design processes, ensuring learning materials are effective, engaging, and scalable. • Act as a subject matter expert in learning methodologies, instructional technologies, and digital training solutions. • Mentor Learning Partners I and II by sharing best practices and supporting their training delivery skills. • Stay updated on industry trends, learning technologies, and best practices to enhance training effectiveness. Requirements: • Bachelor’s or Master’s degree in Education, Instructional Design, Educational Technologies, Learning Sciences, Organizational Psychology, HR, or a related field. • 5+ years of experience in Learning & Development, instructional design, or training program development. • Proven ability to design, implement, and improve large-scale training programs. • Technical Skills • Adult Learning Theories & Instructional Design: Strong knowledge of evidence-based learning methodologies (e.g., experiential learning, Bloom’s taxonomy, constructivist approaches). • Learning Authoring Tools: Experience with Articulate Storyline, Rise, Adobe Captivate, Synthesia, or similar platforms. • Business Analytics & Reporting: Proficiency in Power BI, Excel, Google Sheets, and other data analysis tools for measuring training effectiveness. • Client & Enterprise Software: Experience working with Google Classroom, Microsoft Teams, Office Suite, or other client-specified platforms. • AI & LLM Integration: Familiarity with AI-driven solutions such as Gemini, Notebook LM, ChatGPT, Azure AI, or similar technologies for training automation and content generation. • LMS Administration & Digital Learning Tools: Hands-on experience managing content, learners, and reporting within Learning Management Systems. • Soft Skills • Strong training facilitation and instructional design capabilities. • Ability to apply data-driven insights to refine training programs. • Effective collaboration and problem-solving in cross-functional teams. • Strong communication skills, with the ability to engage both technical and non-technical audiences. • Preferred Qualifications • Experience in AI data labeling, search evaluation, or corporate learning environments. • Exposure to large-scale digital learning initiatives. • Other Requirements • A proactive approach to learning innovation and continuous improvement. • Adaptability to evolving business needs and technological advancements in learning methodologies. Candidate MUST Haves: • LMS Management - Experience managing an LMS (Security roles, publishing content, reporting). • Issue Management - Something similar to ZenDesk tickets. They need to communicate with the users (e.g., learners, managers, employees) and resolve question/issues to close out tickets. • They either need to have Cornerstone On Demand LMS Experience or Experience Migrating from 1 LMS to another. Ideally, they would have experience migrating a company from Cornerstone to another LMS. • Top Priority: Project Management Experience (e.g., PMP Certified or similar). • Tools: ZenDesk and/or Jira experience (alternates: Salesforce, Freshdesk, HubSpot, Zoho, Intercom Asana, Clarizen, Monday.com, Trello, etc.) • Stakeholder Management • Content/Course Auditing (Peer Review learning content).