6+ years ,Senior AI & Automation Engineer (Generative AI, Agentic AI, LLMs, Python, APIs, MCP) at WesternDigital

WesternDigital

Bengaluru, KA, in·1w ago

SeniorFull-timePythonREST APIMicroservicesAgileScrumAI

Salary Range

$26,520 - $35,880 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

The AI & Automation Engineer is responsible for designing, developing, and deploying advanced AI-driven automation solutions across the enterprise. This role focuses on building intelligent virtual agents, backend automation services, and scalable integrations using modern AI platforms and frameworks.

Key Responsibilities

→Design, develop, and maintain intelligent chatbots and AI agents using platforms such as Moveworks, Glean, Microsoft Power Virtual Agents, and similar tools.
→Build and manage Python-based automation scripts, backend services, and microservices to support AI-driven workflows.
→Implement and optimize LLM-powered solutions, including prompt engineering, conversational design, and contextual reasoning.
→Apply agentic AI concepts, including tool usage, multi-step reasoning, orchestration patterns, and Model Context Protocol (MCP).
→Develop REST APIs and backend services to integrate AI solutions with enterprise systems such as ServiceNow, Workday, Microsoft 365, and other internal platforms.
→Support workflow automation using Power Automate and Power Apps.
→Monitor, troubleshoot, and optimize AI agent performance, reliability, and response accuracy using analytics, logging, and feedback loops.
→Collaborate with QA testers and automation engineers to validate AI workflows, integrations, and end-to-end scenarios.
→Participate in test automation, regression testing, and release validation activities.
→Work within Agile/Scrum delivery models, including sprint planning, stand-ups, backlog refinement, and retrospectives.
→Collaborate with cross-functional teams to translate business needs into technical solutions.
→Maintain documentation for designs, configurations, deployments, and operational procedures.
→Mentor junior developers and support engineers transitioning into AI and automation development.

Requirements

✓Strong experience in conversational AI, agentic AI systems, and generative AI
✓Solid understanding of LLMs, prompt engineering, Model Context Protocol (MCP), and LLMOps concepts
✓Proficiency in Python-based automation
✓Experience with REST APIs and backend services
✓Familiarity with enterprise systems such as ServiceNow, Workday, and Microsoft 365
✓Knowledge of Power Automate and Power Apps
✓Experience with Agile/Scrum methodologies