Staff Software Engineer at Wheel

Job Title: Staff Software Engineer Location: Remote USA, Preferred locations include Bay Area, CA, Austin, TX, and secondary locations are Chicago, IL, Atlanta, GA, Boston, MA, New York City, Denver, CO and Seattle, WA About the Company Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com [Upgrade to PRO to see link] About the Role As a Staff Software Engineer at Wheel, you will play a key role in designing, building, and scaling the platform that powers modern virtual care. You will work across teams to deliver reliable, performant systems that enable clinicians and clients to deliver care nationwide. You will help shape technical direction, mentor other engineers, and tackle meaningful challenges ranging from system reliability to user experience. This is a high-impact role for someone who thrives on ownership, collaboration, and building real products at scale. What You’ll Do - Design and build scalable backend and full-stack systems that support high-volume, mission-critical healthcare operations. - Collaborate with product, design, and client solutions teams to deliver new platform capabilities and integrations. - Lead technical design and architectural decisions that drive reliability, scalability, and maintainability. - Automate and optimize system performance through CI/CD pipelines, observability tooling, and resilient infrastructure. - Monitor, troubleshoot, and improve system performance and uptime using data-driven insights. - Mentor engineers by sharing best practices and driving technical excellence across teams. - Take ownership of work end-to-end, from design through deployment and post-release iteration. Our Tech Stack: Backend: Node.js / TypeScript, Ruby Frontend: React (primary), Vue (legacy) Databases: PostgreSQL, MySQL, DynamoDB Infrastructure: AWS, Docker, Kubernetes, Kafka Observability: Datadog, Cloudwatch, Loki, Grafana CI/CD: GitHub Actions Note: We do not expect candidates to know every tool. We value curiosity, adaptability, and a strong foundation in modern software development. Who You Are: - 7+ years of experience building and shipping production web applications. - Strong understanding of distributed systems, APIs, and cloud-native architectures. - Experience with containerization and orchestration tools such as Docker and Kubernetes. - Proficiency in CI/CD pipelines, version control (Git), and deployment automation. - Familiarity with observability and monitoring tools such as Datadog, Prometheus, or Grafana. - Excellent communication skills, with the ability to explain complex ideas clearly to non-technical partners. - A bias for ownership and a drive to improve both systems and processes. - (Bonus) Experience in healthcare, high-availability, or regulated systems. Salary and Perks Pay Range: $183,000 - 247,000 base compensation. Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position. The role will remain open until April 30, 2026. Any eligible candidate that meets the essential criteria of the role may apply via the job posting or through Wheel’s career page up until the designated application deadline. As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including: - Medical, Dental and Vision - Ancillary: Life, Short and Long Term Disability - 401K match - Flexible PTO - Parental Leave - Stock options - Additional programs and perks Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.