Head of Operations, Sweden at Wise

Our ability to offer hyper-localised products and services determine the quality of our service to our Swedish customers. And our relationships with regulators, governments and payment systems are crucial too. So, we’re on the hunt for an executor with a brilliant mind and strong communication skills to help more customers save money with us. We’re looking for a Sweden Country Manager. This is a unique and exciting opportunity to play a pioneering role to grow Wise in one of our key markets in Europe – Sweden, allowing millions more potential customers to save money by using our services. You will have full responsibility for overseeing our local operations, defining our market expansion and winning strategies for product localisation and executing on it, and being the face of Wise in Sweden.   Your mission: • Define the opportunities and direction for our products in Sweden. Collaborate across global and regional teams, and inspire others so that we deliver the best solution.  • Work closely with product teams (Product Managers and Product Engineers) to develop our vision and build better and hyper-localised products and experiences for our customers in Sweden.  • Work with our global teams (Product, Finance, Treasury, etc.) to ensure our customers and products are at the centre of our mission. • To deepen our presence and infrastructure in Sweden. • Identify the most appropriate way to grow Wise in Sweden. If we need new licences and/or registrations to offer more products and services in Sweden, you will work with the central banking and expansion team to manage the entire process: understand the regulations, prepare, coordinate and submit the application, and obtain the regulatory buy-in as well as support the fulfillment of any other local requirements. • Identify opportunities to offer the best product in the market taking advantage of our existing and future authorisations. • Manage and support the day to day requirements for our authorisation in Sweden, both from a Product and Compliance perspective.   • Lead our Swedish branch and operations into its next stage of growth. • You will also be appointed as Sweden Country Manager and be one of the Directors of our Swedish branch. • Manage the relationship with regulators and other important non-commercial relationships, such as with government departments. Represent Wise to the Swedish Finansinspektionen, and be accountable for good governance. • Work with our team in our European headquarters and maintain oversight of Wise’s Swedish business operations. Help guide strategy, provide leadership and alignment amongst the various functions responsible for ensuring the good health of the entity. Providing de-facto leadership on the ground to local teams and functional leads to ensure smooth operations. • Participate in all relevant committees and Board meetings.  • Represent Wise in Sweden, working with Public Relations and Product Marketing teams to drive brand awareness and position Wise as a key industry player. • Take ownership of maintaining and improving existing relationships with industry partners and other financial institutions. You will: • Lead commercial and relationship discussions with partners to ensure we offer the most sustainable and competitive service in the market. • Create new opportunities within existing relationships with relevant financial and non-financial institutions in Sweden to ensure we continuously improve our product (i.e. increase speed, reduce costs, add more visibility to our transactions, etc.).