Product Designer at Wisr

Wisr is committed to building a supportive, inclusive and diverse workplace, and we strongly encourage applications from all backgrounds and identities. We’re happy to accommodate any reasonable adjustments to the interview process to ensure equal opportunity for all. If you require reasonable adjustments, please reach out to us via [Upgrade to PRO to see contact].   Our Why, What and How  We are a proudly purpose-led ASX-listed fintech on a mission to power peoples’ progress and make a real difference in the world, starting right here in Australia. By building products and experiences designed to have a positive impact on the financial health and lives of our customers, we are inching ever-closer to achieving our purpose.  We offer smarter, fairer loans that help people kick their goals sooner, a nifty round up tool to help people get out of debt and save even faster, and a dashboard that helps people track and improve their credit scores. The better we do this, the more positive change and impact we can have on our customers. Now is the time to join one of Australia’s fastest growing fintechs and make an impact. We are a people first business and value flexibility as part of our work - our team work in a hybrid working environment, 3 days per week in our beautiful office space. About the Role An exciting opportunity to join our Experience and Design team in a hands-on role where you will be designing end-to-end experiences that solve real problems for our customers and the business. As a Product Designer, you will be a part of a tight-knit, lean and mature Experience Design team and sit within one of four cross-functional delivery squads working closely with engineers, a product manager and stakeholders across the business.  Things move pretty quickly at Wisr, so organisation is key and you will be comfortable scoping design work and setting expectations around milestones and what your squad and stakeholders can expect and when.  What You’ll Do Discovery & Research Plan and conduct end-to-end user research, defining qualitative and quantitative approaches, recruitment methods and delivering actionable insights back to the team. Scope and gather requirements through structured facilitation of collaborative working sessions, including project kick-offs, design jams and workshops. Design & Delivery Own and deliver end-to-end UX solutions that move meaningful customer and business metrics. Support the creation of living artefacts including journey maps, process flows, personas and product recommendations, to align and co-design with stakeholders. Collaboration & Influence Identify problems and opportunities that influence the product roadmap and contribute to business objectives and key results (OKRs). Collaborate with Product Managers, Engineers and key business stakeholders to strengthen cross-functional ways of working. Advocate for design excellence and contribute to the ongoing improvement of the design practice. What Success Looks Like at 6 Months You're delivering work on time and to a standard the team and stakeholders can rely on. You have a clear sense of how long your work takes and can set realistic expectations with your squad. You’ve developed trusted relationships across the business and can collaborate with confidence. The work you're doing is making a difference - you can point to the customer and business value you’re contributing to. About you As the Product Designer in your squad, you will own and deliver across the entire design process from scoping and discovery to handover. Ideally, you have had experience working in an agency or scaleup environment with the ability to work dynamically with various stakeholders across the business. You’ll also be/have: Tertiary qualification in UX, Visual Communication, Service Design or a related field. 2–5 years of experience in a UX/UI or transferable design role. Strong systems thinking. You’re thorough in the detail but can connect and understand how micro decisions affect the bigger picture. An exceptional communicator: clear, concise and an active listener who gives and receives feedback with emotional intelligence. Comfortable navigating ambiguity and adapting to shifting priorities with a positive outlook. Proficient in design and research tools including Figma, Miro and Dovetail. Bias to impact over process. You’re willing to try new ways and are constantly honing your craft. Some of Our Perks & Benefits Flexible and hybrid working $500 every year to spend on your wellbeing Take an extra Annual Leave day off on us every financial year, with A Day on Wisr Own your career journey by upskilling with unlimited access to LinkedIn Learning Access to ClassPass for a range of fitness and wellness options Generous paid parental leave to support your transition to parenthood Regular social events and awesome team offsites Access to our Employee Assistance Program, Uprise with up to 6 coaching sessions per year Working at Wisr As a purpose-led organisation on a mission to power peoples’ progress towards what matters to them, we truly believe in what we do and every person who joins our team plays a part in our success. By practising what we preach (hello, $500 wellness reimbursement, 1:1 coaching via Uprise and access to learning tools!), you are empowered to own your role, your development and the space that you play in. We value psychological wellbeing and safety, fostering a high-performing culture which enables continuous learning and growth. Our hiring and interviewing process is designed for you to showcase your experience, skills and passion and take great pride in not just ‘ticking a box’. If this role resonates with you, we want to hear from you.  Wisr Values Courageously ask, “What if?”: We challenge the status quo, and we know that decisions that make us smarter, stronger, faster, more innovative always start with a “What if?”. ❤️ for the customer: Our internal and external customers are at the center of everything we do. We genuinely have their best interests at heart. Smarter parts together: We believe the real magic happens when we bring together the right mix of Smart Parts and work as a team.  Be a stunning colleague: It’s not just about excelling in our roles, but also going the extra mile to make our colleagues and Wisr shine too.  Growth over comfort: We love learning, and we always find opportunities to learn something new whether it is facing a fear or pushing through something uncomfortable to level up.  We are dedicated to creating an amazing candidate journey for every applicant. There's no 'shouting into the void' here. We're committed to responding to every single applicant.