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SeniorFull-time
Salary Range
$19,890 - $26,910 /year
This salary is estimated based on similar roles. The actual salary may vary.
Tasks include but are not limited to:
• IT Project Management when onboarding new clients
• Joining broader project management team for weekly updates on new transitions, including weekly reporting to all stakeholders
• Draw up project plans and timelines.
• IT Procurement
• Good communicator
• Organizing IT resources to meet PMO/Client timelines.
• Maintain relationship with client/client IT into BAU environment
• To collaborate with the I.T Managers and ensure the smooth running of their client’s IT Operations
• Take ownership of any IT outage that falls outside of usual BAU process, organizing fastest possible resolutions with least amount of downtime.
• Draft reports on IT Service Delivery and present the data to the Senior Management Team
• Engage frequently with the customer to maintain awareness of customer expectations and service delivery experiences
• Be proactive and review business processes and suggest improvements, identify opportunities and risks and suggest appropriate action
• Take ownership of Solution Design Document creation and maintenance into BAU. Regularly updating document’s when required
• Owning project/client change requests within IT environment
• Must be prepared to chase stakeholders for outstanding actions
• Must be able to work after hours/weekends when required, to co-ordinate client changes and UAT
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About WNSGlobalServices144
WNSGlobalServices144 operates as a comprehensive business solutions provider, specializing in outsourcing and consulting services across multiple industries. The company's name suggests a global reach, with "WNS" potentially referencing a parent organization or legacy brand, while "Global Services" indicates a focus on international operations. Although the exact founding date or location is not explicitly stated, the numerical suffix "144" may hint at a specific project code, client reference, or internal identifier, reflecting the company's structured approach to service delivery. WNSGlobalServices144 positions itself as a strategic partner for organizations seeking scalable, efficient, and cost-effective solutions to complex business challenges. The company offers a range of products and services, including business process outsourcing (BPO), IT consulting, digital transformation, and analytics solutions. Key features of their offerings include customized workflows, advanced technology integration, and multilingual support capabilities to serve diverse markets. WNSGlobalServices144 targets mid-sized to large enterprises, particularly those in finance, healthcare, and technology sectors, which require specialized expertise to streamline operations and enhance customer experiences. Their services are designed to leverage automation, data-driven insights, and industry best practices to deliver measurable results for clients. Notably, the company emphasizes adaptability and innovation, ensuring its solutions align with evolving market demands and regulatory landscapes. This focus on tailored, high-quality service has helped WNSGlobalServices144 establish a reputation for reliability and efficiency in the competitive outsourcing industry.
