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ManagerFull-time
Salary Range
$57,120 - $77,280 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Mass Account Manager to join our team at Wolt in Germany. This role focuses on supporting restaurant partners and improving operational performance across a high-volume portfolio.
Key Responsibilities
- →Manage the operational health and performance of a large group of restaurant partners
- →Monitor and improve KPIs such as availability, active rate, rejection rate, and churn
- →Design and lead initiatives that drive adoption of Promotions, Deals, and Ads
- →Work with BI tools and dashboards to automate engagement and identify gaps
- →Collaborate with cross-functional teams to improve tooling, communication, and outreach
- →Create scalable solutions and mentor Associates on best practices
Requirements
- ✓3+ years in account management, operations, or growth roles
- ✓Excellent German and English communication skills
- ✓Strong data and process orientation
- ✓Experience working with CRMs and BI platforms
- ✓Proven ability to take initiative, improve systems, and work autonomously
- ✓Bachelor's or Master's in a relevant field
