EU Onboarding Specialist (Pre-Sales & Implementation | Bilingual French) at Zenoti

Zenoti

Manchester, England, United Kingdom·11h ago

Mid LevelFull-timeAWSGo

Salary Range

$54,188 - $73,313 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

Zenoti is seeking a bilingual French-English professional with a background in sales engineering, solutions consulting, or enterprise implementation to support our growth across European markets. This role plays a critical part in helping customers confidently buy and adopt Zenoti, combining delivery ownership with structured pre-sales solution validation.

Key Responsibilities

→Lead onboarding for French-speaking customers across Europe.
→Translate customer workflows into scalable Zenoti configurations.
→Deliver product training, configuration reviews, and go-live readiness sessions.
→Ensure customers reach operational readiness before handover.
→Partner with Project Managers and Product Specialists to keep projects on track.
→Identify risks early and drive resolution before they impact timelines.
→Maintain strong project hygiene and documentation.
→Support sales teams during late-stage deals by validating workflows, integrations, and technical feasibility.
→Join customer calls and demos where native-language or solution expertise is required.
→Help scope realistic implementations and identify risks before contracts are signed.
→Ensure alignment between what is sold and what is delivered.
→Contribute to solution positioning across SMB, mid-market, and enterprise deals.

Requirements

✓Fluent French and English.
✓Experience as a Sales Engineer, Solutions Consultant, or Implementation Specialist in SaaS.
✓4–8 years in customer-facing software roles.
✓Comfortable supporting pre-sales conversations and validating technical fit.
✓Experience working across different deal sizes (SMB to enterprise).
✓Strong understanding of integrations, APIs, and data migration.
✓Confident running demos, workshops, and training sessions.
✓Able to balance commercial awareness with delivery accountability.
✓Strong stakeholder management across Sales, Product, and Services.