Product Manager II at zeta

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter About the Role Zeta is looking for an Associate Product Manager II for its Card Suite product under the Axon team. The ideal candidate can think from first principles and reimagine the world of payments and banking. The Role : You'll be working closely with the leadership team and the Axon Product team to build and scale the modern digital experience for the Issuers focussing majorly on Card Security, Financial Management, and core payments processing platforms that process payments from major card networks across the globe. Opportunity to build an in-depth understanding about various card management systems, and payment processing. Responsibilities • Product Development • Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy. • Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features. • Product Documentation • Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients. • Market Research • Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements • Data Analysis • Utilise data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements. • Quality Assurance • Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users. Skills • Analytical Thinking & Research orientation • Proficient in data analysis tools such as Excel, SQL, or equivalent. • Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions. • Experience conducting user research and usability testing. • Communication • Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management. • Tools & Processes • Proficiency in using product management tools, such as Jira and Confluence. • Familiarity with agile development processes and principles. • Technical Acumen • Good understanding of technology stacks and the ability to engage effectively with technical teams. • Knowledge of APIs and their role in modern software development. • Collaboration • Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA. • Experience facilitating productive discussions and workshops. Experience and Qualifications • 3 to 6 years in a Product Management, prior experience building fintech consumer products / platforms at scale • Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns • Software Engineering / Technical background • An MBA from a Tier 1 school would be a bonus Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success