Sales Development Representative - Customer Inbound at Zoominfo

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. We are rapidly growing and looking to add talented and passionate people to our Customer Inbound Sales Development team! This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales. If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on! What You Will Do: • Engage and qualify inbound leads from current customers to build pipeline for our Account Managers • Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities • Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting • Collaborate closely with Account Managers to identify strategic expansion opportunities • Build trust and credibility with both internal and external stakeholders • While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo. What You Bring: • A friendly, engaging communication style that inspires trust • The ability to identify what matters most to others and align value to their needs • Curiosity and a passion for solving customer problems • A growth mindset, strong work ethic, and willingness to learn quickly • Dependability, resourcefulness, and creativity when facing challenges What’s In It For You: • An opportunity to work with Account Managers at ZoomInfo. • Ongoing training to help you grow - our SDR Academy is best in class • Top notch tech stack • Market leading product offering (check our our long list of G2 awards) • Benefits to Help You Thrive - • Comprehensive Medical, Dental, Vision • Eligibility for Future Equity Awards • 401k Matching (50% of the first 7% of your contribution) • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers • Family forming benefits up to $20k, plus discounts on a Care.com membership • Virgin Pulse Wellness Program • Optional add-ons such as pet insurance, legal service support, and more! If you’re driven, results-oriented, and ready to make an impact, ZoomInfo is the place for you. Join us, and be part of our exciting journey! This is an in office position, working a minimum of four days per week from one of our offices. The US hourly rate for this position is $25 per hour + variable compensation + benefits. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.