Senior AI Engineer ( All Genders) at ZooplusSE

We are looking for a Senior AI Engineer to design, build, and operate production-grade AI applications in our Agentic Commerce Program, shopping area of zooplus. In this role, you will develop backend services and APIs that integrate large language models into business workflows, with a strong focus on reliability, safety, observability, and maintainability. This is an engineering-first role for someone with strong software engineering fundamentals and hands-on experience delivering LLM-powered systems to production. You should be comfortable owning services end to end, adapting them as models and requirements evolve, and helping teams adopt effective AI engineering practices. What you will do: • Build and operate production-grade AI services and backend applications in Python • Design and implement LLM-powered workflows, including prompt design, context management, structured outputs, and tool calling • Define robust contracts for APIs and AI outputs • Test, evaluate, and improve AI services through automated testing, prompt iteration, and measurable evaluation approaches • Implement safety and reliability controls such as validation, guardrails, fallbacks, and error handling • Monitor and improve production systems using logs, metrics, traces, and AI observability tooling • Work closely with product owners, architects, AI teams and domain stakeholders to turn ambiguous use cases into production-ready solutions • Continuously improve systems through model upgrades, prompt iteration, and operational optimisation