Amazon Connect Developer

🚀 HIRING AT MPHASIS | SENIOR SOFTWARE ENGINEER | BANGALORE 🚀 🔥 DIRECT EMPLOYEE REFERRAL OPPORTUNITY 🔥 We are actively looking for experienced professionals who can drive impact in Amazon Connect, Lex, and Generative AI Contact Center Solutions. 📌 Role: Amazon Connect Developer (GenAI & Lex) 📍 Location: Bangalore 🪜 Type: Full Time | Amazon Connect | AWS Lambda | Bedrock & LLM ━━━━━━━━━━━━━━━━━━━━ 🛠️ TOP RESPONSIBILITIES: ━━━━━━━━━━━━━━━━━━━━ ✅ Design and develop sophisticated Amazon Connect Contact Flows and Precision Routing schemas ✅ Implement serverless backend logic using AWS Lambda with Python, Java, or Node.js ✅ Build and deploy intelligent chatbots using Amazon Lex APIs and Lambda integrations ✅ Leverage Amazon Bedrock, Bedrock Agents, and AgentCore to create AI-driven customer experiences ✅ Execute prompt engineering for LLMs including Nova, Claude, and OpenAI to enhance bot intelligence ✅ Integrate Amazon Connect with JPMC APIs and other third-party enterprise systems ✅ Utilize Terraform for Infrastructure as Code (IaC) to manage AWS resources and routing schemas ✅ Collaborate with virtual teams and talk directly to clients to report progress and refine designs ✅ Translate wireframes and complex designs into high-quality, production-ready code ━━━━━━━━━━━━━━━━━━━━ 🎯 TOP REQUIREMENTS: ━━━━━━━━━━━━━━━━━━━━ ✅ 6 to 9 years of total IT experience with a strong focus on Amazon Connect and AWS services ✅ In-depth knowledge of Amazon Connect SDK, APIs, and contact flow design ✅ Hands-on expertise in chatbot development using Amazon Lex and AWS Lambda ✅ Proven experience with Generative AI tools: Amazon Bedrock, Bedrock Agent, and LLM prompt engineering ✅ Proficiency in backend scripting using Python, Java, or Node.js ✅ Excellent analytical and problem-solving skills with the ability to work under own initiative ✅ Strong oral and written communication skills for direct client interaction ✅ Flexible to work in different shifts and stretch as per project requirements in a fast-paced environment ✅ Preferred: Experience with Cloud & Container technologies (AWS, PCF, Kubernetes, Docker) ━━━━━━━━━━━━━━━━━━━━ 🚨 APPLY FROM BELOW 🚨 ━━━━━━━━━━━━━━━━━━━━ ✅ Please share your profile/resume below for a Direct Mphasis Employee Referral #Mphasis #Hiring #DirectReferral #AmazonConnect #AWSLambda #AmazonLex #GenerativeAI #Bedrock #BangaloreJobs #CloudEngineering #PromptEngineering #Hiring2026