AWS Connect Solutions Engineer

🚀 We’re Hiring | AWS Connect Solutions Engineer 🚀 📍 Location: Dallas, TX 🏢 Work Model: Hybrid – 3 days/week in office Infinite is looking for an experienced AWS Connect Solutions Engineer to design, build, and optimize customer engagement solutions on AWS. This role is ideal for someone with strong hands‑on expertise in Amazon Connect and related AWS services, combined with an automation‑first mindset. 🔑 Key Responsibilities Design, implement, and support Amazon Connect contact center solutions Configure contact flows, IVR logic, and routing strategies in AWS Connect Build and support integrations using AWS Lambda, DynamoDB, S3, and APIs Develop conversational experiences using Amazon Lex Create reports and dashboards within AWS Connect Integrate AWS Connect with external platforms and enterprise systems Implement scalable, secure, and highly available AWS environments Collaborate with business and technical teams to deliver end‑to‑end solutions ✅ Required Skills Strong hands‑on experience with: Amazon Connect Amazon Lex AWS Lambda AWS Pinpoint or End User Messaging Amazon DynamoDB ⭐ Nice to Have Service design experience with a developer background and quick learning ability Experience with AWS customer engagement tools (Connect, Lex, etc.) Integration of AWS Connect IVR using APIs and AWS services Hands‑on experience with multiple AWS services, including at least two AI services Strong scripting skills and ability to implement AWS environments as code (IaC) Automation‑focused mindset AWS Certification is a plus 📩 How to Apply Interested candidates can share their resume at: 📧 [Upgrade to PRO to see contact]