Bilingual AI Engineer

Bilingual Senior AI Engineer  Location: Charlotte, NC (4 days 1 day remote) W2 Candidates only Local Nearby Candidates Required Key Responsibilities Architect and develop AI-driven IVR and conversational systems using Python Build English-Spanish translation systems. Perform data analysis using SQL on large-scale IVR and interaction datasets Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases Lead development of agentic AI workflows for multi-step customer interactions Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management Partner with IVR platform, speech engineering, and product teams Mentor offshore and junior AI engineers Required Skills & Experience 5+ years of experience in AI / ML Very strong proficiency in Python Proven expertise in NLP, including: Text classification Clustering Hands-on experience with LLMs: Prompt engineering Evaluation frameworks Retrieval-Augmented Generation (RAG) Good to Have Experience with Agentic AI and multi-agent orchestration Experience with LLMOps / MLOps in production environments Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS) Please send resumes at [Upgrade to PRO to see contact], [Upgrade to PRO to see contact], [Upgrade to PRO to see contact], [Upgrade to PRO to see contact], [Upgrade to PRO to see contact], [Upgrade to PRO to see contact], [Upgrade to PRO to see contact]