Frontend Software Engineer

Job Title: Software Engineer (Frontend – AI Chatbot Platform) Department: Technology Reports To: Tech Lead Job Summary We are seeking a skilled Frontend Software Engineer to build intuitive, high-performance web interfaces for an AI-powered customer service chatbot platform. You will focus on creating seamless user experiences for chat interactions, dashboards, and admin tools, while collaborating with backend and AI teams to integrate intelligent features into the product. Key Responsibilities Develop and maintain responsive, user-friendly web applications Build chat interfaces, dashboards, and internal tools for the chatbot platform Collaborate with backend engineers to integrate APIs and real-time features Implement state management and efficient data flow in frontend applications Optimize performance, accessibility, and cross-browser compatibility Work closely with designers to translate UI/UX designs into high-quality code Handle real-time messaging (WebSockets, streaming responses, etc.) Ensure code quality through testing, code reviews, and best practices Monitor and improve frontend performance and user experience Requirements & Qualifications Bachelor’s degree in Computer Science or related field (or equivalent experience) 1+ years of experience in frontend or full-stack development Strong proficiency in JavaScript/TypeScript Experience with modern frontend frameworks (React, Vue, or Angular) Solid understanding of HTML, CSS, and responsive design principles Experience working with RESTful APIs and/or GraphQL Familiarity with state management (Redux, Zustand, Vuex, etc.) Key Skills Experience building chat or real-time applications Familiarity with WebSockets, SSE, or real-time data streaming Basic understanding of backend systems and API design Experience with modern build tools (Vite, Webpack, etc.) Familiarity with cloud platforms (AWS, GCP) for frontend deployment Exposure to AI-powered features (chatbots, recommendations) is a plus, not required Soft Skills Strong attention to UI/UX detail Good communication and collaboration skills Problem-solving mindset with a focus on user experience Ability to work independently and take ownership of features