Parts Interpreter

#hiring Parts Interpreter Apply here: [Upgrade to PRO to see link] Join WesTrac and take your career to the next level! Were on the lookout for an experienced Parts Sales Coordinator to become a key player in our Canberra team. If youre passionate about delivering exceptional customer service and thrive in a fast-paced environment, this is your chance to make an impact. In this pivotal role, you will use your product knowledge to identify customer needs, ensure parts are ordered and delivered promptly, and keep operations running smoothly. Reporting to the Branch Manager, youll work closely with a supportive team to manage enquiries, dispatch goods, and assist with general warehousing duties. This isnt just a job - its a pathway to a long-term career with a world leading dealership, complete with training, development opportunities, and exposure to multiple areas of the business. The roster for this position is Monday to Friday, 9.5 hour shifts with an on call rotation every second Saturday. For internal purposes, this role is a Parts Sales Coordinator. Key Responsibilities First point of contact for all parts orders Inbound order call management Parts interpretation Follow up customer enquiries + regular stocktakes Assisting with warehousing duties such as picking, packing, and dispatching parts Skills & Experience Previous experience in a high level customer service role Problem solving skills and the ability to manage multiple tasks Intermediate computer literacy skills - MS Office and internet based applications Excellent communication and interpersonal skills with the ability to effectively liaise with customers and a diverse range of team members Positive attitude and passion to deliver the best outcome for the customer every time Why Join WesTrac? Competitive remuneration Refer a friend program - earn up to $3000 to work alongside your mates! Annual Remuneration and performance review Discounted CAT Hand Tools Fitness Passport for the whole family Income protection with 24/7 coverage 12 weeks paid parental leave