Senior Copywriter, Content & Brand

Senior Copywriter, Content & Brand - Wave HQ - Remote: At Wave, we help small businesses to thrive so the heart of our communities beats stronger.  We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously. The Senior Copywriter, Content & Brand will be responsible for shaping how customers experience our brand through words. You will develop clear, compelling, on-brand copy and content that helps small business owners understand, trust, and adopt Wave. You will write across the full customer journey — from blogs, guides, and customer stories, to emails, landing pages, ads, and campaigns — while ensuring our voice, messaging, and brand personality are consistent across everywhere we show up. You bring together creativity, strategy, and data in your copy. You understand how to tell a story, simplify complex ideas, and create content that builds confidence, drives engagement, and supports business goals. Here's how you'll make an impact: * Write and develop copy and content across channels —  including blogs, customer stories, lifecycle emails, landing pages, paid ads, video scripts, social media, and campaigns assets * Bring Wave’s brand personality, tone of voice, and messaging to life in a way that feels human, clear, confident, and distinctly Wave * Help evolve and maintain Wave’s messaging architecture, including messaging maps, terminology, tone of voice, and copy guidelines, to ensure consistency across every customer touchpoint * Partner closely with Growth Marketing, Lifecycle, Product Marketing, Brand, Product and Customer teams to translate needs and business goals into compelling content and copy * Create content that helps customers move through the journey — from awareness and consideration to activation, engagement, and retention * Use customer insights, research and performance data to continuously improve the effectiveness of copy and content * Track results, identify patterns, test new approaches, and apply learnings to future content and campaigns * Contribute to and maintain copy guidelines for internal teams, freelancers, and agency partners to ensure consistency at scale * Review and edit copy from other contributors to ensure all copy and content is on-brand, grammatically correct, and tailored to the audience, channel, and moment * Stay current on customer behaviour, content trends, and competitor messaging to continuously improve how Wave communicates. You'll thrive here if you have: * 5+ years of experience in copywriting or content writing, or brand/content marketing (experience in… [Upgrade to PRO to see link]