ServiceNow Business Analyst

TEKsystems Hiring for 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 Looking for a Senior ServiceNow Business Analyst with strong IAM expertise to lead requirement gathering, analysis, and delivery for ServiceNow IAM workflows. The role involves close collaboration with business stakeholders, product owners, and technical teams to ensure compliant, scalable, and efficient identity and access solutions  📍 Location: #Pune #Hyderabad 🕓 Experience: 6+ years 📅 Joining: Immediate joiners preferred 🚀 Role: Senior Business Analyst (ServiceNow / Cybersecurity) Key Responsibilities: - Gather and document business & technical requirements for ServiceNow IAM workflows - Perform AS‑IS / TO‑BE & GAP analysis - Create user stories, acceptance criteria in Jira - Work closely with stakeholders, product owners, dev & QA teams - Lead IAM UAT, defect management, and deployment support - Track risks, dependencies, and provide regular status updates Required Skills: - CBAP / CCBA certification - Strong experience with ServiceNow, IAM concepts, and Agile delivery - Exposure to IAM tools like SailPoint, Active Directory, Delinea, HashiCorp - Excellent communication and stakeholder management skills Nice to Have: - ServiceNow CSA - Security certifications (CISA, CISSP, CISM) - Experience with ITSM / GRC modules 𝐍𝐨𝐭𝐞: 𝐖𝐞 𝐚𝐫𝐞 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐥𝐥𝐲 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 (𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰 / 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭) 𝐨𝐧𝐥𝐲. 𝐏𝐥𝐞𝐚𝐬𝐞 𝐚𝐯𝐨𝐢𝐝 𝐬𝐡𝐚𝐫𝐢𝐧𝐠 𝐩𝐫𝐨𝐟𝐢𝐥𝐞𝐬 𝐢𝐟 𝐲𝐨𝐮𝐫 𝐧𝐨𝐭 𝐡𝐚𝐯𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐢ence 𝐢𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰 𝐨𝐫 𝐈𝐀𝐌 𝐨𝐫 𝐂𝐲𝐛𝐞𝐫 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 📩 Apply Now: 𝐦𝐩𝐫𝐞𝐞𝐭𝐡𝐢𝐤𝐚@𝐭𝐞𝐤𝐬𝐲𝐬𝐭𝐞𝐦𝐬.𝐜𝐨𝐦