Spanish Manual QA Tester

Immediate hiring Job Title: Manual QA Tester – IVA / IVR (Spanish Speaker) India Location: Remote Experience: 5 years in QA / Software Testing About the Role SoundHound is looking for a Manual QA Tester with strong experience in Intelligent Voice Assistants (IVA) and Interactive Voice Response (IVR) systems. This role focuses on validating voice-driven conversational experiences, with an emphasis on Spanish-language accuracy, call flows, and system integrations. The ideal candidate has hands-on experience working alongside existing automation frameworks (not necessarily building them from scratch) and collaborating closely with automation engineers and developers. Key Responsibilities · Perform manual testing of IVA/IVR applications across telephony and voice platforms · Validate Spanish-language conversations, including prompts, intents, utterances, and error handling · Test end-to-end call flows, DTMF, speech recognition (ASR), and NLU behavior · Execute test cases for functional, regression, smoke, and UAT testing · Work with and execute test suites from automation frameworks developed by other team members · Analyze logs, call traces, and test results to identify root causes · Report, track, and verify defects using bug-tracking tools · Collaborate with developers, product managers, and automation engineers to ensure quality delivery · Contribute to test documentation, test plans, and test case creation Required Skills & Qualifications · Strong experience in Manual Testing for voice-based systems · Hands-on experience with IVA and IVR platforms · Fluent Spanish speaker (spoken and written) — must be able to test conversational accuracy · Experience working with automation frameworks created by others (e.g., executing, maintaining, or validating automated tests) · Solid understanding of QA processes, SDLC, and STLC · Familiarity with defect tracking and test management tools (e.g., Jira, TestRail, Zephyr) · Ability to analyze voice logs, transcripts, and system responses Nice to Have · Exposure to telephony systems (SIP, PSTN, VoIP) · Basic understanding of automation tools (e.g., Selenium, Cypress, custom voice test frameworks) · Experience testing multilingual or conversational AI systems · Prior experience in Agile/Scrum environments Why SoundHound · Work on cutting-edge conversational AI and voice technologies · Collaborate with global teams building real-world voice experiences · Opportunity to grow within a fast-paced, innovative environment please connect with [Upgrade to PRO to see contact]