π₯ Direct to Recruiter Β· No MiddlemenPosted 1d ago
Luuk Piet
Brisbane QLD | IT Contract Recruitment | Specialising in Data, AI & Infrastructure | QLD Government and Higher Education
Technical Support Specialist
π Brisbane CBDπ° $1,000+/dayπΌ Freelance Project
π₯ UrgentMidAppian ERPJiraServiceNowZendesk
Gooooodmorning! π
Contract Opportunity β Technical Support Specialist (Appian ERP) (A06/A07)
Our QLD State Government client needs a Technical Support Specialist to manage & progress ERP support tickets across an Appian environment.
β±οΈ ASAP start β until 30 June 2026 + likely extension
π Brisbane CBD (on-site full-time)
πΈ From $1000/day incl super (negotiable)
Key Deliverables:
Manage & triage ERP support tickets (Appian + Jira)
Coordinate escalations & track SLAs
Work across Appian Support, Dev & BA teams
Communicate technical issues to business stakeholders
Produce reporting on ticket trends & resolution times
Contribute to continuous improvement & knowledge articles
Must-Have Skills:
Strong understanding of Appian ERP + Jira workflows
Familiarity with ServiceNow or Zendesk
Experience in complex enterprise environments
Ideal for someone familiar with highly structured/governed environments and confident engaging a wide variety of stakeholders.
Interested or know someone? Get in touch π©
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0483 926 013
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