Director, People Operations at Abby Care

Abby Care

San Francisco·1w ago

DirectorFull-timeAWSGoAI

Salary Range

$127,500 - $172,500 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a Director, People Operations to design and lead the operational backbone for Abby Care’s diverse workforce. This role is central to how we scale, combining compliance rigor, operational excellence, and an AI-native mindset to deliver a seamless employee experience.

Key Responsibilities

→Build and lead the People Operations team, covering payroll, benefits, compliance, HR systems and technology, and employee lifecycle management.
→Design and scale caregiver onboarding, payroll, and benefits processes, ensuring accuracy and compliance across states.
→Partner closely with the Operations teams to ensure People Ops is tightly integrated into the caregiver experience.
→Embed AI tools and automations into People workflows to drive efficiency and error reduction.
→Own HRIS, payroll, and benefits platforms; partner with Finance and Legal on compliance and audits.
→Own the people technology and systems strategy and execution.
→Monitor and ensure adherence to employment laws across multiple states.
→Oversee employee support, ensuring fast, empathetic, and accurate resolution of People-related inquiries.

Requirements

✓7+ years of People/HR Operations experience, including at least 3 years leading teams in high-growth, complex organizations.
✓Proven expertise in HR operations, compliance, HRIS, and benefits across multiple states.
✓Experience managing distributed operations teams and global contractors.
✓Strong understanding of U.S. employment law and caregiver/healthcare compliance.
✓Demonstrated ability to implement and scale systems and processes.
✓Comfort with AI/automation tools, with a track record of leveraging technology to drive efficiency.