Senior Sales Manager MICE Europe at AccorHotel

What you’ll do We're looking for a highly motivated and dynamic Sales Manager to proactively generate new business for Europe, provide account management for new and existing accounts and work with the group sales team to meet and exceed monthly revenue goals.  Attend MICE trade shows, road shows, workshops, fam trips, community and industry events.   • Assist to develop and execute comprehensive sales strategies to attract MICE business. • Lead hotel’s sales efforts with key MICE market accounts. Attend specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel as well as to get qualified leads. Prepare correspondence to customers, internal booking reports, leisure presentations and file maintenance. • Identify and qualify programs for the hotel, ensuring up-to-date information and content. Provide personalized service to these accounts, maintaining strong relationships with European MICE clients to understand their needs and preferences, and offer tailored recommendations to enhance their experience. Manage day-to-day customer support with key agency accounts. • Identify and qualify potential leads through research, networking and outreach efforts. Maintain a strong pipeline of prospective clients.  • Build and maintain strong relationships with MICE clients, understanding their needs and preferences to provide tailored recommendations and enhance their experience.  Manage day-to-day customer support with key agency accounts. • Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats. Adjust sales strategies accordingly. • Work closely with the team members to ensure effective promotion of packages and seamless execution of exceptional guest experiences. Coordinate and follow-up with other hotel departments to ensure delivery of superior guest service. • Analyze MICE sales data and market trends to forecast revenue accurately. Provide regular activities/ sales plan reports and updates. • Manage the MICE sales budget effectively, optimizing resource allocation to maximize ROI. • Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information. • Provide guidance and support to the sales team fostering a culture of continuous learning and development.