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Lobby Ambassador - Madrone at Action Property Management
Action Property ManagementSan Francisco, CA·3w ago
Mid LevelFull-timeGoRESTAI
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Action Property Management is seeking a full-time Lobby Ambassador to join their team at Madrone in San Francisco. This position requires working Tuesday through Saturday from 7:00 AM to 3:30 PM and focuses on delivering exceptional customer service while maintaining lobby operations.
Key Responsibilities
- →Represent Action Property Management and the Association with 5-star customer service
- →Maintain the appearance of the front desk area, lobby, and main elevators
- →Monitor lobby activity and maintain access control
- →Provide concierge services and complete Daily Activity Reports
- →Answer and direct incoming phone calls and distribute resident parcels
- →Address resident and guest concerns and questions
- →Demonstrate strong understanding of the association's governing documents
Requirements
- ✓Must be at least 18 years old and pass pre-employment background check and drug screening
- ✓Minimum of a High School Diploma or equivalent
- ✓At least 6 months of customer service experience
- ✓Hospitality, luxury retail, or fine dining experience preferred
- ✓Hospitality Management college students or recent graduates highly desired
- ✓Polished and professional appearance and demeanor
- ✓Upbeat and positive team player attitude
- ✓Strong judgment and solutions-oriented approach
- ✓Proactive customer service mindset
Benefits
- ★Comprehensive health benefits and paid time off package
- ★Exclusive employee discounts through ADP Marketplace
- ★On-going hospitality and property management training
- ★Opportunities for career growth and advancement
- ★Values-driven company culture promoting teamwork and excellence
- ★Medical, dental, vision, and pet insurance
- ★401(k) with company match
- ★Life and disability support
- ★Generous paid time off including vacation, sick time, and holidays
