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ManagerFull-timeRustAWSAI
Salary Range
$95,200 - $128,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Partner Portal Administrator and Content Manager to join our Alliances team at Agiloft. This role will play a critical part in supporting partner enablement and engagement efforts, managing partner onboarding, content, and the partner portal and community.
Key Responsibilities
- →Portal administration: Onboard and manage users, update and organize content within the partner portal and community platforms.
- →Content and asset management: Establish and maintain a structured content library with clear taxonomy, ensuring it is easily accessible and optimized for usage.
- →Performance analysis: Track and analyze content performance and partner feedback to identify gaps and optimize enablement programs.
- →Cross-functional collaboration: Partner with marketing, product, customer success, and sales to align with partner messaging and content needs.
- →Content publishing: Develop and publish basic online training courses and videos.
- →Support partner communications: including the partner newsletter and product release enablement and announcements.
- →Enablement coordination: logistics and content for webinars, including Expert Q&A sessions and product updates.
Requirements
- ✓1–3 years of experience in portal administration, and content management with a knowledge and willingness to leverage AI for creating and delivering work product.
- ✓Experience in training and video development – knowledge of AI tools a plus.
- ✓Experience with content management systems (e.g., Saleshood, Confluence), LMS platforms (Talent, Skilljar)
- ✓Experience with training development tools (Articulate Rise, Storyline) and video editing
- ✓Experience with CRM systems (e.g., Salesforce) is preferred
- ✓Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.
- ✓Strong organizational and project management skills.
- ✓Exceptional strategic, analytical, and problem-solving skills.
- ✓Excellent written and verbal communication skills.
- ✓Comfortable working cross-functionally and managing multiple priorities.
- ✓Proficient in MSOffice Suite, team collaboration tools (e.g. Slack) and modern AI tools.
