Growth Strategy & Operations Manager at Airalo

About Airalo Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect. Check out more information about Airalo in our Public Handbook: [Upgrade to PRO to see link]   About you We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.   About the Role Position: Full-time / Employee Location: Remote-first within the UK or Spain. To be considered for this role, candidates must live in and possess valid work authorization for one of these two countries. Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits Responsibilities Include but are not limited to: • Forecasting, Planning & Operating Rhythm • Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership • Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks built on top of Airalo’s forecasting model • Lead monthly and quarterly business reviews — prepare materials, synthesize insights, and ensure follow-ups drive real action • Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations • Budget Allocation & Strategic Decision Support • Build data-driven recommendations on spend allocation across regions and channels, using CAC, pLTV, incrementality and ROI insights to optimize for incremental profit/growth • Conduct granular regional deep dives (country/segment/channel) and identify levers to improve growth or efficiency. • Identify cross-regional capital reallocation opportunities and quantify trade-offs between markets (e.g., where incremental $1 delivers highest marginal return). • Partner with Growth, Product, Brand, and Finance to align on targets, trade-offs, and the drivers behind plan variances. • Analytics Partnership & Insight Activation • Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context, and ensure high-quality inputs into Data’s roadmap. • Translate analytical outputs (forecasts, dashboards, experiment results) into decisions, actions, and processes that stick. • Ensure Growth teams adopt and operationalize dashboards and models — build documentation, training, and clear workflows. • Cross-Functional Strategy & Special Projects • Lead cross-functional projects such as regional/channel diagnostics, efficiency audits, or market deep-dives - including 30 day “drop-in” sprints to fix specific business problems • Build frameworks that guide decision-making: ROI models, sizing models, scenario tools, prioritization structures. • Identify and implement process improvements across the Growth org to increase speed, clarity, and execution quality. • 7+ years in Growth Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles. Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi-market or global level. • Demonstrated ability to **maintain forecasting models** (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic. • Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus. • Clear experience turning data into recommendations — not just reporting results, but synthesizing insights into “what we do next.” • Ability to challenge assumptions, pressure-test inputs, and navigate ambiguous or incomplete data. • Experience working cross-functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders. • Comfort managing complex, deadline-driven projects, prioritizing across markets, and driving alignment among multiple teams. • A proactive, structured problem-solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance. Nice-to-haves: • Experience in consumer tech, marketplace, travel, or subscription businesses • Familiarity with marketing analytics: attribution, CAC/LTV modeling, incrementality testing, funnel analysis • Comfort coordinating experimentation roadmaps and interpreting lift tests or causal results • Prior experience as the business partner to a Data/Analytics org By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: [Upgrade to PRO to see link]   We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.