Loading...
ManagerFull-timeRustAWSGoAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Implementation Specialist to join our fast-growing SaaS company, Aiwyn. This role is pivotal to our company’s success, focusing on delivering an unparalleled experience to our customers and integration partners.
Key Responsibilities
- →Managing multiple Implementations at once
- →Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
- →Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)
- →Manage activities, timelines, and dependencies for internal and external sharing using ClickUp
- →Balancing creative problem-solving with process consultation to ensure an individual firm’s needs are met with our software
- →Taking ownership of internal projects, collaborating with team members inside and outside of Implementation
Requirements
- ✓3 - 5 years of experience in B2B SaaS customer-facing implementation experience
- ✓Deep-rooted passion for problem-solving and customer delight
- ✓Ability to take initiative and drive progress
- ✓Strong written and verbal communication skills
- ✓Previous experience with customer-facing Project Management, Onboarding, and Implementation
- ✓Highly proficient in English, with excellent written grammar and spelling
- ✓Expertise in managing the expectations of stakeholders at various levels
Benefits
- ★Adventure travel stipend - $1,000 travel reimbursement on your work anniversary each year
- ★Remote, work-from-anywhere culture
- ★Flexible PTO
- ★World Class health benefits - Health, vision, dental, HSA/FSA, and mental health support
- ★Stock options - ownership in Aiwyn's future and success
- ★401(k) matching
Free to sign up. Takes 30 seconds.
