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ManagerFull-timeRust
Salary Range
$69,360 - $93,840 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Key Account Manager to join our team at Alan, a vertically integrated health partner that unites insurance and smart healthcare delivery. This role focuses on making prevention the new norm of care for all while helping employers feel proud.
Key Responsibilities
- →Handle a portfolio of strategic accounts in the Public Sector
- →Build and maintain strong customer relationships with key stakeholders
- →Proactively identify potential signals of dissatisfaction and implement solutions
- →Ensure successful onboarding of new accounts and promote Alan health partner positioning
- →Analyze and present consumption reports to customers through business reviews
- →Identify and execute out-of-the-box initiatives to engage existing customers
- →Renegotiate contracts to guarantee great value for money to customers and sustainable profitability
- →Participate in the evolution of our products and services, acting as the voice of our customers
Requirements
- ✓At least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- ✓Fluent in both English and French with excellent oral and written communication
- ✓Experience in dealing with very large organizations and potentially with unions
- ✓Tact and empathy that make great negotiators
- ✓Expertise in positive lobbying with key stakeholders
- ✓Very analytical, comfortable with presenting deep data analysis to clients
- ✓Great active listening skills and ability to craft the right follow-up message
- ✓Growth mindset: adaptable to new trends and in-depth understanding of the health insurance market
- ✓Currently based in (or willing to relocate to) Paris
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