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Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for an Enterprise Customer Success Manager to join our team at AlertMedia. This role focuses on building and maintaining strong relationships with enterprise-level customers, driving adoption, retention, and growth.
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Alertmedia is a leading provider of emergency notification and communication solutions, specializing in the public safety and corporate sectors. Operating at the intersection of technology and crisis management, the company helps organizations rapidly disseminate critical information to large audiences during emergencies, ensuring timely responses and minimizing potential harm. Founded in the early 2000s, Alertmedia has established itself as a trusted partner for municipalities, schools, healthcare facilities, and enterprises seeking reliable communication tools to safeguard their communities and employees. The companyβs flagship product is a comprehensive alerting platform that enables organizations to send notifications via multiple channels, including SMS, email, voice calls, and mobile apps. Key features include customizable message templates, real-time reporting, and integration with GIS mapping for targeted outreach. Alertmedia serves a diverse clientele, from small local governments to large multinational corporations, focusing on industries where rapid communication is paramount, such as education, healthcare, and disaster response. Its solutions are designed to streamline workflows, enhance situational awareness, and ensure compliance with regulatory requirements. Alertmedia has distinguished itself through its robust technology and customer-centric approach, earning recognition as a leader in the emergency notification space. The companyβs platform has been instrumental in facilitating thousands of successful crisis responses, from natural disasters to security threats, underscoring its commitment to public safety and operational resilience. By combining advanced communication tools with intuitive design, Alertmedia empowers organizations to protect lives and assets, reinforcing its position as an indispensable partner in crisis management.
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Posted: 2/25/2026
Mongodb
Hirehangar
Market estimate for enterprise customer success manager roles
$78K
Average Salary