People Operations Specialist at Algolia

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Our People team is looking for a People Operations Specialist (France & EMEA) who will own People Operations in France & EMEA while driving improvements through systems, automation, and data. This role sits at the intersection of People Operations, People Systems, and employee support, with primary ownership of managing and responding to People Support Help Desk tickets. The core focus is delivering timely, high-quality responses to employee requests, ensuring a strong day-to-day support experience. Building on those insights, you will optimize employee lifecycle processes, enhance help desk operations, and reduce manual work through improved system design and integrations - driving more scalable and efficient ways of working over time. The ideal candidate has experience working with global, distributed teams and is comfortable operating across both HR and technical domains. You should be able to manage day-to-day operations while also identifying opportunities to improve workflows, implement automation, and strengthen data integrity across systems. As a team member we are looking for someone who embodies our core values: someone with grit that the team can absolutely trust, who genuinely cares about our people, and who acts with candor and humility. Collaborating with a global team, you will be a strong communicator, empathetic and humble and comfortable with the unknown. We can guarantee a career journey that is filled with change and growth as part of being a core member of a global and evolving company. YOUR ROLE WILL CONSIST OF: France & EMEA People Operations • Own end-to-end People Operations for France & EMEA, including onboarding, offboarding, employee data changes, and documentation • Ensure compliance with French labor law and the Syntec collective bargaining agreement (CBA), while maintaining awareness of broader EMEA requirements • Manage benefits and leave processes across EMEA, for example: congés payés, RTT, sick leave, parental leave, etc. • Act as a primary point of contact for employees across France & EMEA • Identify inefficiencies in France & EMEA processes and apply scalable solutions People Systems & Automation • Own and optimize People systems supporting France and EMEA (HRIS, ticketing, workflows, integrations) • Support the improvement and scale the People Support Help Desk, building on existing foundations • Troubleshoot system issues and help implement integrations (APIs, SFTPs) impacting HR data and processes • Drive automation to reduce manual work, prioritizing France while enabling broader EMEA scalability • Partner with global teams to align local processes with scalable system design Data Integrity & Reporting • Ensure accuracy of employee data across France and EMEA through audits and system controls • Build and maintain reporting on headcount, attrition, and operational metrics • Use data to identify process gaps and recommend improvements Process Improvement & Global Alignment • Redesign processes, creating scalable solutions to where applicable • Document workflows and enable self-service • Collaborate with global People team members to standardize practices • Partner closely with Compliance on complex regulatory topics while owning day-to-day execution WHAT YOU BRING: • 3+ years of HR / People Operations experience in France • Strong knowledge of French labor law and Syntec CBA (required) • Exposure to EMEA HR operations is a plus • Proven experience implementing and optimizing HR systems (HRIS, ticketing tools, workflows, integrations) • Hands-on experience launching or significantly improving tools such as HRIS platforms or People Support Help Desks • Experience managing and troubleshooting integrations (APIs, SFTPs, middleware) across HR systems • Demonstrated ability to use systems and automation to scale HR processes and reduce manual work • Comfortable operating across both operational and technical domains, acting as a bridge between People and systems • Naturally curious and proactive with technology, continuously exploring and improving tools and workflows • Strong attention to detail in compliance-heavy environments • Analytical mindset with strong Excel / Google Sheets skills • You are able to commute to our Paris office 2-3 times per week #LI-Hybrid FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. • TRUST - Willingness to trust our co-workers and to take ownership. • CANDOR - Ability to receive and give constructive feedback. • CARE - Genuine care about other team members, our clients and the decisions we make in the company. • HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: • Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. • All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. • We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!